In the past twenty years, the work environment for professional sellers has changed dramatically. Some drivers that have expedited the shift to a more remote and virtual working environment in sales roles (field and inside):
- Advancements in technology that allow work from anywhere.
- A generational shift with the introduction of millennials to the workforce. These millennials have a higher focus on work-life balance and prefer a results-only work environment.
According to the most recent U.S. Census, the number of sales workers who reported working from home increased 45.9% from the level previously recorded.