Welcome back to our blog series on Creating a Culture of Curiosity. In the last post, we talked about the second essential around the meetings you run and changing the mundane meeting mindset, which can lead to breakthrough innovation. Today we are going to discuss the third essential to the culture you get is in the recognition you give. As we consider what it takes to “Create a Culture of Curiosity” to drive innovation in your organization, one reality stands front of mind for me. Culture is not what you say, but what you do.
Have you ever been to a meeting and wondered why you are there? All the topics seem pre-determined and the answers controlled. Does anyone really want your input? This blog is all about changing this mindset which can lead to breakthrough innovation. Welcome back to our blog series on Creating a Culture of Curiosity to lead innovation in your organization.
Asking questions is vital in creating a culture of curiosity as well as driving innovation. In our last post on creating a culture of curiosity, we introduced the struggling CXO barely keeping their head above water because of the changing environment and intense competition. The CXO needed to overcome business as usual and move beyond the status quo by initiating innovation within their organization. The CXO needs to foster a culture of curiosity. Essential number 1 to the culture you get is in the questions you ask.
Imagine a CXO who looks tired, stressed and worn down. When this person first took on the role, they were bright, happy and full of ideas. They were motivated by a vision to transform the structure and operations of the organization. Sadly, as happens to most, everyday responsibilities impeded this journey to change. Today, the pressures of increased competition, economic volatility and varying customer expectations direct the CXO to be predominantly concerned with keeping up with the changing environment and staying ahead of the competition. However, this approach only keeps their head above water. In order to become a hero to customers and employees, the CXO must overcome business as usual and move beyond the status quo.
Curiosity is a pre-condition for innovation and the culture of your business is ultimately the sum of your actions. Creating a culture of curiosity in your organization will generate more ideas and lead to innovation in your organization. In his book Diffusion of Innovations, Everett Rogers defines innovation as “An idea, practice or object that is perceived as new by an individual or other unit of adoption”. In an organization, there are various forms of innovation. Products, services, company structures and ways of engaging customers can all be innovative. An innovation does not have to be unique to the world, but must be new to those interacting with it and those affected by it. In other words, it must be new to the organization or industry to be considered innovative.
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