Episode 7: Leveraging Data to Better Help You Retain, Grow and Win Customers
In this episode, John Thackston sits down with Rick Reynolds of AskForensics to discuss leveraging data to better help you retain, grow and win customers.
Episode 6: Tailoring the Customer Experience to Address Changes in Decision Making
In this episode, Charlie sits down with Kelly Robinson, Kyle Brunson and Ranjit Bhatia to discuss tailoring the customer experience to address changes in decision making.
Episode 5: Changing the Customer Engagement Through Value Creation Selling
In this episode, John sits down with Oscar Vazquez to discuss changing the customer engagement through value creation selling.
Episode 4: Avoiding the Top Mistakes Organizations Make When Implementing Key Account Management
In this episode, John sits down with Hajo Rapp to discuss some of the top mistakes organizations make when implementing key account management.
Episode 3: The Importance of Diversity for Building a Top Performing Sales Organization
In this episode, John sits down with David Cohen of LinkedIn to discuss his take on the importance of diversity for building a top performing sales organization.