At recent meetings of the Sales Leadership Community, Customer Success and Sales leaders discussed how to use Customer Success as a growth engine and growth accelerator in your organization. Customer Success focuses on creating a positive customer experience to leverage every aspect of the customer engagement life cycle to initiate growth in your organization.
Continue reading to discover how to grow your revenue by:
- Using Customer Success as a differentiator
- Using Customer Success to bridge the gap between Sales and Services
- Using Customer Success to be proactive in customer relationships