Included in this newsletter are our top resources our top resources for a strong finish in Q4:
SOAR Performance Group, the leader in consulting and training for go-to-market organizations, won a coveted Brandon Hall Group Bronze Award for Excellence in the Sales Performance area, in the category Best Model of a Growth Focused Organization. The award was announced on August 17, 2023. The winners are listed at http://www.brandonhall.com/excellenceawards/past-winners.php.
In 2023, Customer Success Managers are stuck between the often opposing priorities of customers and companies. Customers are scrutinizing budget, spend and value more than ever, while companies are prioritizing renewal and expansion revenue. This leaves CSMs navigating many expectations from various directions.
How can your organization equip your CSMs to succeed in this environment? Watch this presentation by John Thackston, CEO at SOAR Performance Group, and Easton Taylor, VP of Customer Success at Gainsight, from Gainsight’s 2023 Pulse Conference
You can also watch the original webinar and read our blog based on this topic.
In 2023, Customer Success Managers are stuck between the often opposing priorities of customers and companies. Customers are scrutinizing budget, spend and value more than ever, while companies are prioritizing renewal and expansion revenue. This leaves CSMs navigating many expectations from various directions.
How can your organization equip your CSMs to succeed in this environment? Watch this conversation between John Thackston, CEO at SOAR Performance Group, Easton Taylor, VP of Customer Success at Gainsight, and Andy Thompson, AVP Consulting & Client Success at Recorded Future.
You can also read our blog based on this webinar: 4 Keys to Equip CSMs to Succeed.
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