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June 14, 2023
OpenAirlines : Customer Success Excellence
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Course Content

OpenAirlines : Customer Success Excellence : 01
OpenAirlines : Customer Success Excellence : 02
OpenAirlines : Customer Success Excellence : 03
OpenAirlines : Customer Success Excellence : 04
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  • Ask These Five Questions to Improve Your Value Articulation and Differentiation

  • 4 Keys to Equip CSMs to Succeed

  • Tailoring the Buyer and Customer Experience to Address Changes in Decision Making

Events
  • Executive Panel Discussion: Planning for Growth in 2024 – Balancing New Account Acquisition and Existing Customer Expansion

  • Recording of Gainsight Pulse Conference: Key Skills CSM Teams Need to Succeed in 2023

  • Webinar: Key Skills CSM Teams Need to Succeed in 2023

Podcast
  • Episode 47: Selling and Delivering Outcomes and Value During Uncertain Economic Times

  • Episode 46: How the CRO (Chief Revenue Office) Role is Changing

  • Episode 45: How to Finish This Sales Year Strong and Start Next Year Fast

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