Articles Tagged with: customer success
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July 20, 2022
How to Use Customer Success as a Growth Engine and Growth Accelerator

At recent meetings of the Sales Leadership Community, Customer Success and Sales leaders discussed how to use Customer Success as a growth engine and growth accelerator in your organization. Customer Success focuses on creating a positive customer experience to leverage every aspect of the customer engagement life cycle to initiate growth in your organization.

Continue reading to discover how to grow your revenue by: 

  1. Using Customer Success as a differentiator
  2. Using Customer Success to bridge the gap between Sales and Services
  3. Using Customer Success to be proactive in customer relationships

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March 10, 2022
Operationalizing Outcome-Based Selling: Virtual Panel Discussion Hosted by Chicago Chapter of the Sales Leadership Community

The April 22 panel discussion hosted by the Chicago Chapter of the Sales Leadership Community was a tremendous success.

At this live event, the panel of senior executives shared insights, perspectives, and experiences on “Operationalizing Outcome-Based Selling”. During the discussion, panelists commented on the journey to realize results from focusing sales and customer success efforts on operational and business outcomes. The discussion explored requirements related to the organization, people, process, and tools necessary for success.

This virtual meeting included 60 minutes of panel discussion plus 30 minutes of virtual networking.

Host for the meeting was the Chicago Chapter of the Sales Leadership Community with support from DePaul University’s Center for Sales Leadership and SOAR Performance Group.

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October 21, 2021
Episode 38: Buyer Engagement in the New Reality

The virtual meeting of the Sales Leadership Community hosted by the Chicago Chapter. The topic for the meeting was “Buyer Engagement in the New Reality”. A panel of senior executives share insights, perspectives, and experiences on how they have adapted their buyer engagement for today’s world of virtual interactions. This will provide ideas, approaches, and actions to help your organization adapt to the new reality of buyer engagement. Host for the meeting was the Chicago Chapter of the Sales Leadership Community with support from DePaul University’s Center for Sales Leadership and SOAR Performance Group.

 

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April 30, 2021
Episode 35: Customer Engagement in the Virtual World

A virtual meeting of the Sales Leadership Community hosted by the Chicago Chapter. The topic for the meeting was “Customer Engagement in the Virtual World (Lessons Learned from 2020)”. At this live event, the panel of senior executives shared insights, perspectives, and experiences on how they have adapted their customer engagement for today’s world of virtual interactions. Host for the meeting was the Chicago Chapter of the Sales Leadership Community with support from DePaul University’s Center for Sales Leadership and SOAR Performance Group.

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