3 Practical Ways to Optimize Account Growth
A challenging market in recent years has caused many companies to reconsider how they balance new account acquisition with existing customer expansion.
Keep reading for 3 practical shifts your organization can make to optimize growth in both new and existing accounts, based on insights shared from a recent panel discussion hosted by the Sales Leadership Community.
Revenue Kickoff Events: Catalyst or Catastrophe?
Do you believe Revenue Kickoff (RKO) events are a critical catalyst for a great sales year?
Most revenue leaders see RKO as an opportunity to: celebrate successes in the prior year, set the direction for the coming year, learn and upskill, and build relationships.
With such positive intent, why are so many RKO events letdowns?
At SOAR, we’ve had the privilege of participating in so many kickoff events we have lost count! We have experienced everything from an event with thousands of sellers at the Bellagio in Las Vegas to an event with twelve sellers at their headquarter office. We always love the opportunity to support our customers at RKO. However, we have seen some things that work better than others.
With that in mind, we would like to offer 9 stumbling blocks to a successful RKO event, with practical tips to ensure your RKO event catapults you toward success in the new year.
Ask These Five Questions to Improve Your Value Articulation and Differentiation
In my conversations with chief revenue officers (CROs), a recurring theme is emerging. They tell me: “John, we just aren’t effectively articulating our value and differentiation.” While this has long been a challenge for sales leaders, several macro forces have accelerated this issue:
- Corporate priorities shifting – for many years the focus was on growth. Now, the pendulum has swung to profitability and efficiency.
- Champion disruption – reorganization and layoffs have displaced many of the champions who were so effective at articulating our value when we weren’t in the room.
- Competition – as one CRO told me recently, it feels like there are 20 competitors in every deal. If we can’t credibly articulate our differentiation early on, we are done.
Additionally, there is the issue of a generation of sellers who have come of age in a predominantly growing market. When combined with the overall industry pressures, this creates a major challenge for organizations trying to make their number.
Does this all sound familiar?
As we enter a new year, kickoff is a great time to ensure that our revenue generating teams are all aligned on a high impact, buyer centric conversation.
Recording of Gainsight Pulse Conference: Key Skills CSM Teams Need to Succeed in 2023
In 2023, Customer Success Managers are stuck between the often opposing priorities of customers and companies. Customers are scrutinizing budget, spend and value more than ever, while companies are prioritizing renewal and expansion revenue. This leaves CSMs navigating many expectations from various directions.
How can your organization equip your CSMs to succeed in this environment? Watch this presentation by John Thackston, CEO at SOAR Performance Group, and Easton Taylor, VP of Customer Success at Gainsight, from Gainsight’s 2023 Pulse Conference
You can also watch the original webinar and read our blog based on this topic.