The Challenge What problems was Gainsight trying to solve when they initially hired SOAR Performance Group? Gainsight is the leading platform for customer success organizations. As the leader in customer success, Gainsight prioritizes demonstrating market leadership in their own approach to customer success management. In 2018, Gainsight launched a new framework called Operationalizing Outcomes…
In this blog, based on a webinar with SOAR and People.ai, learn why customer growth is critical in the current market and how your team can prioritize, plan, and execute to drive breakthrough growth within your account base. Why Customer Growth is Critical Pre-economic downturn, the focus was on opportunity execution. At SOAR, we…
A challenging market in recent years has caused many companies to reconsider how they balance new account acquisition with existing customer expansion. Keep reading for 3 practical shifts your organization can make to optimize growth in both new and existing accounts, based on insights shared from a recent panel discussion hosted by the Sales Leadership…
Do you believe Revenue Kickoff (RKO) events are a critical catalyst for a great sales year? Most revenue leaders see RKO as an opportunity to: celebrate successes in the prior year, set the direction for the coming year, learn and upskill, and build relationships. With such positive intent, why are so many RKO events…