SOCi, a leader in AI-powered marketing solutions for multi-location businesses, partnered with SOAR Performance Group to execute a critical revenue strategy transformation. Under the leadership of President & Chief Revenue Officer Ed Calnan, SOCi shifted from fragmented product sales to integrated platform selling while dramatically improving sales team performance. The ChallengeStrategic Misalignment in Go-to-Market ApproachAfter nine...
When Your Sales Year Goes Sideways (And How to Fix It Before Q4)
It’s July. Your board deck is due next week. You’re staring at a pipeline that looked promising in January but now feels like it’s held together with duct tape and wishful thinking. I’ve had this exact conversation with 47 revenue leaders in the past six months. Same story: “We’re not quite where we thought...
Driving More Expansion Revenue
Speaker John Thackston Session Abstract Customer Success Leaders are being asked to drive more expansion revenue, but many are struggling to achieve their targets. In this session, you will learn how to drive expansion revenue using the SOAR V.A.L.U.E. Framework. WATCH THE VIDEO HERE Subscribe to Download Driving More Expansion Revenue SlidesPlease enable JavaScript...
How SOAR Helped Gainsight Enable Their CSMs to Improve Retention, Expansion, and ROI
The Challenge What problems was Gainsight trying to solve when they initially hired SOAR Performance Group? Gainsight is the leading platform for customer success organizations. As the leader in customer success, Gainsight prioritizes demonstrating market leadership in their own approach to customer success management. In 2018, Gainsight launched a new framework called Operationalizing Outcomes…
3 Steps to Drive Breakthrough Growth Within Your Account Base
In this blog, based on a webinar with SOAR and People.ai, learn why customer growth is critical in the current market and how your team can prioritize, plan, and execute to drive breakthrough growth within your account base. Why Customer Growth is Critical Pre-economic downturn, the focus was on opportunity execution. At SOAR, we…