Webinar: Driving Value Realization Through Onboarding
How SOAR Helped Gainsight Enable Their CSMs to Improve Retention, Expansion, and ROI
The Challenge What problems was Gainsight trying to solve when they initially hired SOAR Performance Group? Gainsight is the leading platform for customer success organizations. As the leader in customer success, Gainsight prioritizes demonstrating market leadership in their own approach to customer success management. In 2018, Gainsight launched a new framework called Operationalizing Outcomes…
Measurement Matters: How to Set the Right KPIs for Your Startup
Listen to a conversation with CEO John Thackston on the Extraordinary Pursuits Podcast by BIP Ventures. Read More
Cold Ones Podcast: Navigating Market Shifts with John Thackston
Listen to a conversation with CEO John Thackston on the Cold Ones podcast. “In Episode 19 of the COLD ONES Podcast, we delve into the shifting demands of the industry and explore best practices to adapt with John Thackston, CEO of SOAR Performance Group. He tackles a burning question: Is outbound sales really on its…